FAQs
To ensure you have the best possible experience, we've compiled everything you need to know before buying tickets and attending our Halloween event.
Where & When does the event take place?
The event takes place from 3rd October to 2nd November 2025 at Partridge Lakes, Culcheth, Warrington, WA3 4AQ.
Do I need to purchase tickets?
Yes, there will be no entry without a ticket and tickets will not be purchasable at the gate. Tickets for 2025 are on sale now.
Is the event accessible for wheelchairs and prams?
Yes, the event is wheelchair and pram friendly.
However, please note that it takes place outdoors, the paths are a mix of stone/gravel & wood chip, they might be a bit bumpy and wet due to the outdoor nature of the event. There is one steeper uphill slope that wheelchair users may need assistance to navigate.
How can i stay updated?
You can stay updated by subscribing to our mailing list, following us on tiktok, following us on instagram and regularly visiting our website for news, announcements, and updates.
What ages is this event suitable for?
Halloweenville is designed to be suitable for all ages and is a family friendly event.
Is this event scary
Our Halloweenville event is designed to be suitable for all ages, there are no jump scares, although we will have live action characters who will be interacting with guests. Our Halloween theme is designed to be spooky not scary.
General Enquiries
This section covers common questions about Halloweenville, from what to expect to how to make the most of your visit.
Can i bring my own food and drink?
Outside food and drinks will not be allowed at Halloweenville, but we’ll have a variety of food and beverage options available for purchase.
What time does the entertainment finish?
We have live singers every night entertaining under our “hub” area.
Times may vary each night so keep your eyes on social media, and signage when you are at the event.
You are welcome to enjoy the entertainment under our tented hub area before or after your quest. We do ask you to enter the event trail within 15 minutes of your allocated time.
Can i arrive early?
You are welcome to arrive early to site, but we please ask you to only enter the quest within 15 minutes of your booking slot.
Can I take photos during the event?
Absolutely!
Feel free to take photos and capture the magical moments. Don’t forget to share your photos on social media using our event hashtag #halloweenville
Is parking available?
Yes, there is plenty of parking on site however we ask you to pre book to allow us to ensure everyone has a space.
We have ample disabled parking spaces.
Car Parking is £5 if bought online – The on the Gate Price is £10
Walk Up Option Available but there is no local on road parking.
Is Accommodation Available Nearby?
Yes, there are plently of hotels and camp sites for campervans if you have one.
We have made a list of the closest accommodation that you can find here
What time does the event close?
The 2025 Halloweenville Event will have a closing time of 10pm.
Booking Enquiries
Here’s everything you need to know about purchasing tickets, understanding our pricing, and securing your spot at our Halloween event.
I can no longer attend, can I pass my tickets on to family/friends?
Yes, we are more than happy for you to pass your tickets on to a member of your family or friends if you cannot use them. Please be aware that every ticket has a unique bar code that is scanned at departures so you will need to ensure they have the ticket printed out or on their phone.
What happens if it rains?
In the event of rain, subject to no flooding or danger to guests the event will be on.
In case of inclement weather, we advise dressing appropriately and bringing umbrellas. However, please check emails, website or social media channels for any last-minute updates.
Where we have to close the venue, we will offer to move your tickets or refund if no suitable date is available, however this is only in the case where we have to close the venue.
Can i get a refund?
No refunds are available for the event, you are welcome to gift your tickets to friends and family although we recommend you do not purchase tickets aside from the official website or people you know.
Unfortunately scams are common on Social Media and we will not be able to honour tickets bought from third parties.
Are there discount codes offered for Halloweenville?
While we don’t offer discount codes, we highly recommend keeping a close eye on our official social media channels. We frequently run competitions and giveaways for a chance to win free tickets or other exclusive Halloweenville experiences.
Make sure to follow us to stay updated!
What ID is required to purchase a carer ticket?
You will need to provide acceptable documentation proving that the person you are caring for has a disability and requires assistance includes: DLA, PIP, Attendance Allowance, valid blue badge, Access card with the +1 symbol.
Lost Your Tickets?
No worries! You can easily retrieve your tickets by visiting this link and entering the email address used for your purchase. Follow the instructions to have your tickets resent: https://app.tickettailor.com/
Event Enquiries
Excited for the big day? This section is packed with practical information about attending Halloweenville.
Is the event family friendly
Yes, the event is family-friendly. It’s a great opportunity for families, friends, and individuals of all ages to enjoy a magical evening. Elements of the trail may be spooky, but not scary.
Are Costumes Allowed?
Absolutely! We encourage guests of all ages to wear costumes and embrace the Halloween spirit. However, please ensure that your costume is comfortable and safe for walking.
Please also remember that the Halloweenville is a family-friendly event, we reserve the right to request removal of full face masks especially if they could be deemed scary to other visitors, none compliance could lead to removal from the venue. If you have any questions please contact one of our team.
How Long Will The Event Take?
We anticipate the trail to last 45-60 minutes. The average time spent on site is 90 minutes. You are welcome to arrive earlier or stay later and stay and enjoy the atmosphere and stalls by the fire pits for as long as you like.
We have a live singer on every evening, to keep you entertained and the event closing time is 10pm.
Are Pets Allowed?
We are huge dog lovers, and know a family trip out wouldn’t be complete without your furry little ones! Well behaved dogs are welcome, must be on lead at all times, and must be friendly with children as this is a family friendly event.
Are there any age restrictions?
The event is suitable for all ages. However, please be mindful that some children might find certain elements spooky.
Parental discretion is advised.